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This tutorial illustrates how to setup your standard internet email service using either the POP3 or IMAP protocol in in Microsoft Outlook 2010. To learn more about the different types of email solutions on offer please read Getting Started with Email Services.

Using Microsoft Outlook 2007 instead? Please Click Here

Add a New Account

Open Microsoft Outlook 2010. Click on the the File Menu and choose Info and then select Add Account.


Select the Manually configure server settings or additional server types option and then click Next.


At the top of the Choose Services window, select the Internet E-mail option and then click Next.


On the Internet E-mail Settings window enter your name, email address, server information and login details as shown. Then click on the More Settings button.

NOTE: You should select POP3 as the Account Type, unless you know your email account has been enabled for IMAP protocol. For more information about these email settings, please see our Quick Guide to Email Settings page.


On the More Settings Dialog Window, click on the Outgoing Server tab. Tick the option My outgoing server (SMTP) requires authentication as shown.


Now click on the Advanced tab, and change the Outgoing server (SMTP) server port setting to 366. Click OK to save your settings.

NOTE: Do NOT change the default incoming server port, this will be different if your account type is set to IMAP


On the Internet Email Settings page, click Next to test your settings. If all tests show as successfully completed, click the Close button, and then click Next. If your tests do not complete successfully, please go back and check you have entered each setting correctly. If you are unable to complete all tests without an error please contact your service provider for assistance.


Click Finish to save your new email account settings. Congratulations, your new account is now ready to use.


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