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Getting Started with Microsoft Exchange Services



Microsoft Exchange is a cloud based business email service which offers a many advantages over a regular email service. To find out more about the benefits of Microsoft Exchange email, please visit our Microsoft Exchange Hosting Service webpage.

If you already have your Microsoft Exchange service login details, please refer to the following tutorials to get started.

Software Requirements

To access your Microsoft Exchange service you will require one of the following softwares to be installed on your computer. Additionally you can use Micro

Windows Users
  • Microsoft Outlook 2003 with Service Pack 2
  • Microsoft Outlook 2007
  • Microsoft Outlook 2010
  • Microsoft Outlook 2010 with Service Pack 1(Recommended)

Mac Users
  • iMail on MacOS version 10.6 or Above (Snow Leopard)
  • Microsoft Entourage 2008 for Mac with EWS Update Installed
  • Microsoft Office 2012 for MacOS (Recommended)

Outlook Web Access

Microsoft exchange also provides a web based interface for accessing email from any internet connected computer with a web browser.

Login to https://exchange.mailsolutions.com.au/owa/
Login to http://owa.webvault.com.au (Shortcut Link)

NOTE: Outlook Web Access is compatible with all browser platforms, but is optimised for Microsoft Internet Explorer.

Software Setup Guides

The following tutorials will allow you to setup your new exchange email account in your chosen software.

Windows Users

MacOS Users

Migrating Email Data

If you have existing Outlook email data that you would like to import into your new Microsoft Exchange email service, please refer to the following tutorials.

Microsoft Outlook Tutorials

There a number of advanced features when using Exchange such as calendar sharing, task sharing and handling of multiple shared mailboxes that are applicable to Microsoft Outlook. Please refer to the following tutorials to make the most of your Microsoft Exchange email service.

Mobile Device Setup

Microsoft Exchange can automatically synchronise your email, contacts, calendars and tasks with your mobile device. To setup your mobile device with Exchange, please refer to the guides below.

Basic Exchange Settings

If your chosen software or mobile device is not listed, but you are certain that it supports Microsoft Exchange synchronisation, please use our basic exchange settings below when configuring your account.

Exchange Server: getafix.exchange.mailsolutions.com.au
Windows Domain: EXCHANGE

NOTE: On some mobile devices that do not have a settings field for the domain, you may need to specify the domain in the username field using the format EXCHANGE\username

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